We are proud to serve:                 ●  Manchester - Boston Regional Airport

        ●  Westfield Group                 ●  Bobby Vans Steak House             

        ●  Delta Airlines                     ●  Hudson Group

        ●  LandTek Group                  ●  Sterling National Bank     
JCM Business Solutions is Certified with Honors

January 2010, Manchester, New Hampshire.  Manchester - Boston Regional Airport chose Kathy Sullivan of JCM Business Solutions as their first recipient of the N.I.C.E ("Neutralize Irritations Customer Experience") honor.


The American Association of Airport Executives and the Human Resiliency Institute at Fordham University have formed a partnership to offer this innovative program to help airports around the nation improve productivity, optimize costs and enhance customer service by supporting airport employees to perform at their peaks.


"Not just proaction and engagement, but compassion mark Kathy Sullivan's prize winning story this month," noted Mark Brewer, Airport Director.  Having come upon an elderly traveler in tears, Ms. Sullivan reached out with kindness and care in locating the woman's family and helping them on their way.

 

For more information about the program and the AAAE partnership with Fordham University, please visit www.humanresiliency.com.
JCM Participates in Client Sponsored Earth Day

 

April 2010, JFK International Airport, New York.  Hosted by American Airlines, JCM and its client Westfield Group participated in an Earth Day Trade Fair at the American Airlines Terminal 8 in JFK International Airport. 

 

As the concession manager for the facility, Westfield Group organized an open forum for clients, service providers and vendors to discuss and learn more about new environmentally sustainable products and service solutions.

 

JCM associates Michael Conlon, Chief Operations Officer and Satnarain "Tiger" Jaikaran, Daily Operations Supervisor provided information and training on "Energy Star" cleaning equipment, and alternative "Environment Choice" and "Green Seal" cleaning products.
Mark Brewer, Airport Director of Manchester - Boston Regional Airport, New Hampshire, presents a gift certificate to Kathy Sullivan, winner of "Resiliency Edge" award.













Michael Conlon, Chief Operating Officer and Satnarain "Tiger" Jaikaran, Daily Operations Supervisor of JCM Business Solutions demonstrate alternative green products at Earth Day Trade Fair with client Westfield Group, Concession Manager at American Airlines Terminal 8 in JFK International Airport.